Política de reembolso

Your satisfaction matters to us.

Return Window: You may request a return or refund within 30 days of the delivery date.

Eligibility: Items must be unused, in original packaging, in the same condition received.

Damaged, Defective, or Incorrect Items: Contact us within 48 hours of delivery with a photo of the item. We will offer a replacement or full refund at no additional cost — no need to send the item back.

How to Request: Email andresma1718@gmail.com with your order number and reason for return.

Refund Processing: Refunds are processed within 5-10 business days to your original payment method once approved.

Return Shipping Costs: Customer’s responsibility unless the item was defective, damaged, or incorrect.